WholeHome

If it has not hit your area yet, it will, and soon. Change is part of life. Before I tear into them, let me say I am a loyal Comcast customer and a huge fan. BUT the latest digital move is a crock and makes me want to rethink my whole relationship with them. i.e. This SUCKS.

Marketing at cable and satellite companies is now completely out of hand – you get about the same thing with any of them yet they insist on trying to compete with each other by making my life harder. The ONE distinguishing characteristic of cable (not having to have a set top box under every TV) is now gone. Just to keep what I have I now must pay Comcast MORE for renting a new cable box for every TV. Really?

Lets examine:

• Do I really need them to “add more bandwidth” so I can get another hundred worthless cable channels? NO
• Does my cable bill go up? YES
• Do people really like having extended basic cable service directly to every TV? YES
• And what did they replace my beloved SciFi channel with ?? You guessed it – QVC – again really?
• BOCS really does make it all better – yeah, I’m shameless, but it is exactly the feedback I’m getting from new customers!

Want more information – I just published a new page describing the whole conversion, what you have to do to get ready, and how to cope.

I also previously did a little presentation on why digital gives you more channels with some cool graphics to make the technology come to life.

Couple of quick comments on the “DTA” (the new little cable box) Comcast wants you to put on every TV:

1. It does NOT have a guide – you get channel up/dn and a very basic Comcast remote.
2. ONLY the new remote works with it – you need to reprogram any universal remote you have – see my XMP posts for more information
3. It does NOT have power off pass through – so if you want analog cable and/or BOCS with it you MUST use the RCA jacks.

So – Comcast… you suck, but like everything else, we Americans have a short memory. We will adapt and forgive you before our morning coffee. sigh…

DF